Smyrna Heating and AirHeating and cooling help in Smyrna and La Vergne

Heat pump repair in Smyrna

Heat pumps both heat and cool, so one problem can leave you uncomfortable all year. Here's what's normal, what isn't, and how to get a technician out.

Normal heat pump behavior

  • Air from the vents feels warm, not hot. Heat pumps run longer and cooler than a gas furnace.
  • On cold, damp mornings the outdoor unit stops, hisses and may steam for a few minutes. That's the defrost cycle.
  • When it's very cold, "aux" or "emergency heat" may show on the thermostat as backup heat kicks in.

Signs something is wrong

  • Cool air from the vents for long stretches in heating mode.
  • A thick layer of ice on the outdoor unit that doesn't clear after defrost.
  • The thermostat stuck on emergency heat, or power bills that suddenly jump.
  • The outdoor fan not spinning, or loud grinding or buzzing.

Common causes include low refrigerant from a leak, a failed defrost board or sensor, a bad reversing valve, and worn capacitors or fan motors. A technician can narrow it down quickly with gauges.

Weighing repair against replacement? See heat pump or gas furnace.

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What's going on?

Smell gas or hear a carbon monoxide alarm? Leave the house and call 911 first.